Everything you need to know about what data 25taka collects when you use our platform, why we collect it, and how we keep it secure — all explained in plain English.
The moment you join 25taka, you become part of our family. And with that comes a responsibility — to honor the trust you place in us. This Privacy Policy exists for exactly that reason: so you always know what we do with your data.
Privacy policies are often written in language so complex that most people can't make sense of them. 25taka chose a different approach. We've written everything in plain, clear terms because we want you to use our platform with full understanding of what you're agreeing to.
This Privacy Policy applies to the 25taka website, mobile version, and all related services. By using our platform, you agree to the terms outlined in this policy.
In plain terms: We collect your data solely to provide you with a better experience. Selling it to third parties or misusing it in any way goes against everything we stand for.
Certain information is collected when you create an account and use 25taka's services. This falls into two categories — what you provide directly, and what the system collects automatically.
| Data Type | What Information We Collect | Why We Collect It |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email | Account Verification & Communication |
| Financial Information | Mobile Banking Number (Encrypted) | Deposits & Withdrawals |
| Usage Data | Gaming History, Betting Records | Service improvement, bonus offers |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
We never collect your full bank account number, PIN, or password. If anyone contacts you requesting this information and claims to represent 25taka — it is a scam.
All collected data is used for specific purposes. At 25taka, every piece of information has a clear reason behind it — nothing is kept without cause.
Your information is used to create your account, manage logins, reset passwords, and maintain the security of your account.
To process deposits and withdrawals smoothly and to maintain a record of your transaction history.
To provide personalised game recommendations, relevant bonus offers, and a customised experience tailored to your preferences.
To detect suspicious activity and keep the platform safe for all members.
To resolve your complaints, answer your questions, and assist our support team in addressing any issues you may have.
To comply with applicable laws and regulations, and to respond to requests from relevant authorities.
Cookies are small files stored in your browser. 25taka uses cookies to make your experience smoother and more enjoyable — from remembering your login details to saving your preferred language settings.
You can manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may cause certain features of the platform to stop working properly.
25taka uses industry-leading technology to keep your data secure. Security isn't just a feature — it's our core commitment.
Please keep in mind — no system on the internet is 100% secure. We do everything we can to protect you, but you should also play your part by using a strong password and never sharing your login details with anyone.
You have full rights over your own data. 25taka respects these rights, and you can exercise them at any time.
You may submit a request to find out exactly what personal information we hold about you.
If any of your information is incorrect, you can contact our support team to have it corrected.
After your account is closed, you may request deletion of your data once the applicable retention period has passed.
You may request that your data not be used for specific purposes.
You have the right to receive a copy of the data we hold about you.
The right to object to the processing of your data under certain circumstances.
To exercise any of the rights above, email us at support@25taka.ws or reach out via live chat. We are committed to responding within 30 days.
25taka does not retain your data indefinitely. Each type of information has a defined retention period.
Once the designated retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you personally.
25taka's services are strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.
If a minor has been using 25taka and their data is held with us, a parent or guardian can contact us to have that information promptly deleted and the account closed.
A Note for Parents: If you suspect a minor is using our online gaming platform, please notify us immediately. We take such matters very seriously.
25taka may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified of any significant changes.
Checking this page regularly will keep you up to date with our latest policy. Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. 25taka's data protection team will handle your matter with care.
Email: support@25taka.ws
Live Chat: 24/7 Support Available in Bangla
Response Time: Up to 30 business days
We don't just make promises — we back them up with real technology and policy.
We use 256-bit SSL encryption — the same standard used by banks.
25taka never shares your personal data with third parties for marketing or advertising purposes.
Your data is securely deleted after the designated retention period. We do not hold on to information we no longer need.
We make every effort to store data belonging to Bangladeshi users on nearby servers, ensuring faster and more secure service.
You'll receive an instant SMS alert if any unauthorized login or suspicious activity is detected on your account.
Our Privacy Policy is written in plain language instead of complex legal jargon — because we want you to understand it before you use our platform.